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11:30 AM - 12:45 PM
Sponsored by:
W1 - Squeezing Savings from the Mature Travel Program: Keys to Continual Improvement
Track: Save Money
Presenters:
Paul Lang, CCTE, CPM, Bayer Business and Technology Services LLC
Tracy Maier, Senior Vice President, North America, BCD Travel
Amid the unprecedented economic turmoil, even mature travel programs must find new ways to save. In this session, learn how one mature, $100 million program found significant savings by streamlining their hotel program, offering cash incentive programs, video conferencing and implementing other measures.
W2 - Launching A Successful Global Travel Program
Track: Go Global
Moderator:
Christopher Juneau, CTE, Senior Director of Segment Marketing, Concur
Presenter:
Ann Kloepfer, Director, Travel Services, VISA Inc.
Deborah Mahoney, Director, Global Travel & Meetings, Hewlett-Packard Company
Many companies describe their travel programs as global, but they may fall short of many definitions. This session will attempt to define a “global” travel program and what are the benefits and challenges in going “global." Learn from experienced travel managers about where to start, what to measure and the three key things you need consider before embarking on this path.
W3 - Leading Change
Track: Survival Skills
Moderator:
Thom Nulty, Senior Vice President, Business Relations, Preferred Hotel Group
Presenters:
Judy Bauer, Global Corporate Travel Lead, Marsh & McLennan Companies, Inc.
Sheri Bonsall, Assistant Vice President Corporate Travel, Chubb Group of Insurance Companies
If the only constant is the universe is change, what does the future hold for us in travel and travel management—especially as “uncertainty” has become the new business buzzword? Enjoy this lively tour of eight specific actions you can take to more effectively and proactively lead change, including how to be customer driven, fiscally accountable and an exceptional performer.
W4 - Is Technology In Your Bailout Plan? Showcasing the Travel Manager's Value through Technology
Presented by NBTA Technology Committee
Track: Optimize
Moderator:
John Smith, CTC, President, Tower Travel
Presenters:
Hillary Dallas, CCTE, Global Travel Manager, Booz Allen Hamilton
Tamara Gordon, Global Travel & Meeting Manager, UnitedHealth Group
Brian Nichols, Senior Manager, Travel & Procurement Operations, Deloitte Services LP
Steven Mandelbaum, Managing Director, Information Systems, The Advisory Board Company
A select group of travel managers representing different industries and various spend volumes will share their specific recent technology success stories demonstrating their real time value as part of their company’s “bailout plan” to cope with recession. Take away specific examples of how to implement these innovative ideas that save money or boost productivity—or both!
W5 ─ Secure Flight and New Online Visa Rules – Are you and Your Travelers Prepared?
Track: GTG
Moderator:
Stewart Verdery, Partner Founder, Monument Policy Group
Presenter:
Paul Leyh, Program Director, Secure Flight, Transportation Security Administration
Paul Morris, Director, Field Operations, San Diego, U.S. Customs and Border Protection
Airlines are requiring increased information from passengers when making reservations. Join a TSA representative to learn how Secure Flight affects your business travelers and your business. Plus, hear how the industry is responding and managing the transition to the new requirements. You’ll also hear from a Customs & Border Protection official about new initiatives that affect your international inbound travelers.
W6 - The H1N1 Pandemic: What’s Next for North America?
Track: What's Next
Moderator:
Vince Garcia, Country General Manager, BCD Travel
Presenter:
Ana Esther Díez Rodríguez, Gerente SSGG y Gestión de Viajes México y Centro América, Telefónica México
Dr. Joan Pfinsfraff, Director of Health Intelligence
Learn what you can do in your daily job to address the challenges of the first official pandemic of the 21st century. Industry experts from Mexico will share their experience in disaster management plans and communication strategies that they have implemented and an expert from the medical community will discuss what lies ahead.
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WEDNESDAY GENERAL SESSION
1:00 PM - 3:00 PM
Sponsored by:
Don't miss Wednesday's General Session, featuring
Keynote Speaker President Bill Clinton